Package confirmation
Play packages and point purchases are confirmed by staff, payment gateway, or the connected server before balances are treated as approved.
Payments
Money Guarantee
Clear wallet, package, and counter-payment expectations for players.
Balance protection
Approved points and qualifying earnings remain recorded in the transaction log for admin review.
Issue handling
If a payment is duplicated, failed, or mismatched, staff can verify the transaction reference and adjust the wallet record.
Branch packages
Gaming center packages are shown from the connected server so players see the same pricing and reward rules online and at the counter.
Streamer support
Support points sent to streamers are logged like a social reaction and included in creator earnings after admin rules are applied.
Guarantee limits
Guarantees apply only to approved purchases, verified records, and active branch rules. Promotional or bonus points can have separate limits.